FAQ

FAQ

General (12)

Do I need to take off my clothes? What do I wear for a session?

Absolutely Not! Sessions are conducted in loose fitting comfortable clothing. Our preference is that sessions are conducted in loose fitting shorts and sports bras with open back access/tank top (for women) however sessions can be completed in regular clothing, as per comfort level.

Where do I go?

We are in suite 138 in Link Office Suites. On your visit you should enter through the north main entrance, and I will meet you in the lobby and escort you to the suite. Follow- up visits you may enter through the north or south entrances, but the south entrance will require you to call or text when you arrive to enter the building.

What forms will I need?

You will receive all required forms (Client Intake and Consent/Release and Policy and Procedures) electronically and must be completed before you arrive. If you need assistance with completing forms or can’t do them electrically, please contact us for assistance.

Do you accept insurance?

No, but we do accept HSA/FSA payments. We are not able to bill your insurance for services but can provide an invoice for services rendered.

What forms of payment do you accept?
  • HSA/FSA Cards
  • Vagaro Pay Later
  • Mastercard
  • Visa
  • American Express
  • Discover
  • Apple Pay
  • Samsung Pay
  • Google Pay
  • Cash
What is your cancellation and reschedule policy?

We respectfully ask you?to provide us with?24 - 48-hour notice of any schedule changes or cancellation request. We understand that emergencies can arise, and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session and reschedule. Inclement weather may also result in the need for late cancellations.

We will do our best to give advance notice if we are closing or need to cancel due to bad weather, and we ask you to do the same. Please do not risk your own safety trying to make your appointment. Late cancellation due to?legitimate emergencies, illness, or inclement weather will?not result in?a missed session charge of $50.

If you cancel, the expectation is that you reschedule your appointment within 2 weeks. Habitual cancellations will result in being?charged the?$50?cancellation fee per occurrence. No Show appointments will be charged $50 per session, with payment due before the next session. The credit card associated with your client profile will be charged for any Late Cancellation or No-Show fees, if for any reason your credit card is declined, any outstanding fees will be required prior to your next appointment booking.

Appointment reminders sent via email and text are a courtesy extended to all clients to manage their appointments accordingly.

What is Myoskeletal Alignment Techniques

A unique hands-on bodywork system designed to restore function, relive pain, rebalance, and reeducate the body. This is achieved through comprehensive evaluation, deep tissue massage techniques, joint stretching, nerve and joint mobilizations, and manual muscle activation techniques.

What is Performance Therapy

Performance Therapy is an approach maximizing the functional potential of your body for work, sport, or everyday life. Performance Therapy is an approach that not only aims to heal an injury, but also to optimize movement and enhance performance. This is done by incorporating movement assessments, integrated manual and massage therapy, assisted stretching, corrective/medical exercise, strength and mobility training, and power and performance specific exercises. Wherever you are in your health and wellness journey we will uniquely tailor your session based on your goals.

What is Corrective Exercise?

Targeted stretching, movement and exercises utilized to address muscle imbalances and faulty movement patterns.

Will I experience muscle soreness after my massage?

It’s not uncommon to experience soreness or tenderness in certain areas after a massage. It normally lasts for a couple days. If you have any concerns on how you are feeling after a session please always reach out to us for consultation.

What is Kinetisense?

Kinetisense is a real-time 3D markerless motion capture analysis system that provides accurate and objective scoring for range of motion, posture, movement assessments, balance, and functional movements.